I am not a gambler except for the odd time on a cruise when I might waste twenty bucks in the slots once or twice during a holiday. I have never been to Casino Rama, near Orillia Ontario, but know they have excellent entertainment. Last Friday night, my son and travelled to Rama to see Roger Hodgson, of Supertramp fame. I found the signage on the highways leading to the Casino were sparse and we overshot Rama road. Why they don't have a large sign there indicating the next left is Casino Rama is beyond me. This ought to have been a warning to us.
When we arrived, I was astounded at the size of the complex. Arriving at night, we did not get a complete view of the place. We parked a long way back in the parking lot, thinking it would be easier to find the car later and proceeded into the Casino entrance. After the concert, we were funnelled out a different door but the parking lots were right there and we thought little of it. It was raining. We walked to where we thought we had parked but no car was to be found. We spent the next hour walking around the immense parking area before my son realized that there must be another parking area on the other side of the complex. He was right and although we were soaked, we finally found the car. I am very surprised that the casino has not seen fit to erect large signs with maps of the complex in the parking areas with a "you are here" designation. Also, there is no numbering on the light standards. There is no designation that one is parked in the west parking area, or whatever direction it is. There are no signs that advise one to remember where they parked. The whole thing is a disaster that could be easily rectified. I have written to Casino Rama customer relations to indicate my concerns, and my recommendations. The Casino entertainment complex itself is nicely designed and attractive and I just don't understand the signage and parking issue has been overlooked. Let's hope it is corrected soon before someone elses visit is ruined with a similar experience.
Malcolm Watts